– Augmented/Virtual Reality, Artificial Intelligence, IoT, and Chatbots take center stage
– They’ll combine to radically change the ways in which we interact with the world
– Business leaders must prepare for a very different reality in 3-4 years
2018 will see the continued advancement of some key technology realms: most notably in the areas of Virtual and Augmented Reality, Artificial Intelligence (AI), the Internet of Things (IoT), and voice-enabled chat and Chatbot interactions.
Each of these technology themes is at different levels of maturity on Gartner’s hallowed Hypercycle, with some poised to fall into the trough of disillusionment this year, while others already start their steady ascent upwards on the slope of enlightenment.
Trying to analyze each technology theme on its own, however, is the wrong approach. These are evolutionary, not revolutionary changes – they coalesce into one another, feeding off each other’s developments, creating something entirely new.
At those points where they converge, the magic happens. They will fuse together to reshape the ways in which we interact with the world around us, with each other, and completely alter the nature of the business.
MPUMI NHLAPO is a recognized thought leader, writer and public speaker on Digital Transformation. He spent over 10 years building Intervate Solutions, a start-up business in the Technology sector, with his partners, which they grew to become the leading Microsoft Solutions Provider in Africa.